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AFTER SALES AND SPARE PARTS
We not only provide the best equipment at the best price, we stand behind our
products and service like no one else. We recognize that supplying the
equipment is only the beginning – and we retain our customers through our
first class after sales support. Our each and every installation backed by after
sales service. This ensures that your machine functions efficiently by having
regular service intervals.
I Flex Solution offer custom made service packages considering the machines
usage pattern. We maintain sufficient stock of spares parts for brands such as
Primer, Tolkar, IPSO, Electrolux, Miele, ADC, Primus, Girbau, Fagor, Domus,
Lavamac, Renzzaci, Speed queen etc. as well as much more, In fact the
majority of Industrial washing and drying machines can use parts that are
interchangeable with each other.
Our skilled technical team provides a professional support on line or on site.
We guarantee that provide you 24 hours call service for our loyal customers
when there is a machine breakdown. With our expertise team we ensure you
that your machine will be back to the operation with minimum down time.
Whether you’re a Hospital, an Industrial Laundry operation, a Hotel, a Nursing
Home, or a Laundromat, we have the personnel to service your facility. Most
important, “Service Is Our Business,” and we continue to earn our
customers’ business every day.
WARRANTY SERVICES
We provide a free warranty service period and parts warranty for every machine that we sell.
Depending on the brand and part, we provide up to a 5 years parts warranty
and 30-90 days labor warranty on all of the equipment we sell. Since most
manufacturer defects typically show up within this time frame, this helps
provide our customers “peace of mind” and assures them that our company
stands behind the products we provide.
Additionally, our organization often offers extended warranties considering
customers need. You have the option of purchasing an extended parts
warranty in many cases, this additional two-year parts warranty gives our
customers the additional assurance they desire at minimal expense.
Please feel free to ask about our extended warranty.
WORKSHOP FACILITY
We being a responsible service provider and equipment supplier to express our commitment, we have fully equipped workshop at Makevita, Ja-ela. If any service need to be attended in outside the site we have appropriate equipment and facilities to serve you better.
